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Assignment help 1663

Queuing theory models in excel.  I have a HW question involving 5 scenarios, I think I did the first 3 correctly but am not sure.  Can someone check my first 3 scenario answers and show me how to use the excel templates the instructor gave to complete the last 2?  To get the weighted average, Do I use several m/m/1’s together to find the probabilities of peak rates and slow drive in rates?  I tried but the arrival and service # was 24  and 24, giving me Div/0.  Can someone give me a substantial response this time please?  I really need answers to the remaining scenario’s s I can understand the weighted average and non weighted average answers.  Thank you!! 

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